Privacy Policy for SnapshotVemo

Effective Date: January 14, 2025

At SnapshotVemo, we value the privacy and security of our customers. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or make a purchase from our store. By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

When you interact with SnapshotVemo, we may collect the following types of information:

a) Personal Information

  • Contact Information: Your name, email address, phone number, and mailing address.
  • Payment Information: Your billing address, payment method details, and payment card information (which is processed securely by third-party payment processors).
  • Account Information: If you create an account on our website, we collect your login credentials and account preferences.

b) Non-Personal Information

  • Usage Data: This includes information about how you access and use our website, such as IP addresses, browser type, pages visited, time spent on the site, and other diagnostic data.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track usage patterns and improve your shopping experience.

2. How We Use Your Information

We collect your personal information for the following purposes:

  • To Process Orders: We use the information you provide to complete and fulfill your orders, including processing payments, shipping products, and communicating about your orders.
  • To Improve Your Shopping Experience: We may use your data to personalize and enhance your experience on our website, recommend products, and provide tailored content.
  • To Communicate with You: We may use your contact information to send order confirmations, shipping updates, promotional offers, newsletters, and other communications related to our services. You can opt out of marketing communications at any time.
  • For Customer Support: Your information may be used to respond to your inquiries, resolve issues, and provide the assistance you request.
  • To Improve Our Website: We use non-personal information to analyze website traffic, identify trends, and enhance our website’s functionality.

3. How We Protect Your Information

We are committed to ensuring the security of your personal information. We implement a variety of security measures, including encryption, secure servers, and firewalls, to protect your data from unauthorized access or disclosure. Payment card information is processed by trusted third-party payment processors, and SnapshotVemo does not store your payment details.

While we strive to protect your data, please note that no data transmission over the internet is completely secure. We cannot guarantee the absolute security of your information, but we take all reasonable steps to protect it.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties under the following circumstances:

  • Service Providers: We may share your personal data with service providers who assist us in operating our website, processing payments, fulfilling orders, and conducting business activities. These providers are obligated to use your information only for the purposes specified by SnapshotVemo.
  • Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena or legal process, or to protect the rights, property, or safety of SnapshotVemo, our customers, or others.
  • Business Transfers: If we merge with or are acquired by another company, or in the event of a sale of our business assets, your information may be transferred to the new owner.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. These technologies allow us to:

  • Remember your preferences and shopping cart items.
  • Analyze website traffic and usage patterns.
  • Provide personalized content and ads.

You can control cookie settings through your browser, but please note that disabling cookies may affect certain functionalities on our website.

6. Your Rights and Choices

As a customer, you have the following rights regarding your personal information:

  • Access and Update: You may access and update your personal information by logging into your account on our website or contacting our customer service team.
  • Opt-out of Marketing Communications: You can opt out of receiving marketing emails by following the unsubscribe link in our emails or by contacting us directly.
  • Data Deletion: If you no longer wish to use our services, you may request that we delete your personal information. Some data may need to be retained for legal or business purposes.

7. Children’s Privacy

SnapshotVemo does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete that information. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

  • Email: info@snapshotvemo.com
  • Phone: 202-729-5672
  • Address: 4165 Rhode Island Avenue, Silver Spring, Washington DC, United States

Thank you for trusting SnapshotVemo with your personal information. We are committed to protecting your privacy and providing you with a secure and enjoyable shopping experience.